Reader 9.0/9.1 Installation - files in use

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when try install reader 9.0 or reader 9.1 onto new vista machine (using administrative installation file (the machine isn't connected internet) returns following error:

adobe reader 9.0 - setup
files in use
some files need updated in use.
the following applications using files need updated setup. close these applications , click retry continue.
windows explorer (process id: 3924)

however, there aren't windows explorer windows open. guess it's complaining explorer.exe looks after taskbar etc., shouldn't have kill explorer process.

any appreciated.

thanks,

gary

i have similar problem using windows xp. have adobe reader 9.0 installed , trying install 9.1. same error message, there no open programs identified. (the message says close applications, not list any.) tried re-booting, downloading , installing before opening other applications, had no effect.


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