Reader locks up my Windows Installer

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after download of reader 9 installer not allow additional programs installed. receive message installer occupied. when try uninstal reader 9 same message.
in addition, there permanent little window can't close. says "documentviewer" in blue bar , reads, "an installation package product documentviewer cannot found. try installation again using valid copy of installation package "documentviewer.msi".
if close window along comes microsoft.net framework telling me "an unhandled exception has occurred in component in application. click continue , application ignore error , attempt continue." if click 'continue" windows installer window comes , changes documentviewer window.

how stop or fix installer problem?



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