adobe reader 8.1..2 instll failed


i running vista home premium al last update level
adobe reader 8.1.1 (english version)tells me update available
after downloading, preparing install, verifying got message
unable install adobe reader 8.1.2.
i have uac disabled.
any ideas? help?

thanks in advance
giuseppe cavalieri

details of install error.
i surprised because have full admin authority

log name: application
source: msiinstaller
date: 2008-02-16 7:49:41 pm
event id: 11402
task category: none
level: error
keywords: classic
user: pippocavalie-pc\pippocavalieri
computer: pippocavalie-pc
description:
product: adobe reader 8.1.1 -- error 1402.could not open key: hkey_local_machine\software\classes\clsid\{d38406da-e8aa-484b-b80d-3d3dbdcc2fb2}\versioni ndependentprogid. system error 5. verify have sufficient access key, or contact support personnel.
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<system>
<provider name="msiinstaller" />
<eventid qualifiers="0">11402</eventid>
<level>2</level>
<task>0</task>
<keywords>0x80000000000000</keywords>
<timecreated systemtime="2008-02-16t18:49:41.000z" />
<eventrecordid>43871</eventrecordid>
<channel>application</channel>
<computer>pippocavalie-pc</computer>
<security userid="s-1-5-21-29400401-2445618051-64267098-1000" />
</system>
<eventdata>
<data>product: adobe reader 8.1.1 -- error 1402.could not open key: hkey_local_machine\software\classes\clsid\{d38406da-e8aa-484b-b80d-3d3dbdcc2fb2}\versioni ndependentprogid. system error 5. verify have sufficient access key, or contact support personnel.</data>
<data>(null)</data>
<data>(null)</data>
<data>(null)</data>
<data>(null)</data>
<data>
</data>
<data>
</data>
<binary>7b41433736424138362d374144372d313033332d374234342d4138313130303030303030337d</bin ary>
</eventdata>
</event>


More discussions in Acrobat Reader


adobe

Comments

Popular posts from this blog

DHT11 Time out error using v0.4.1library

Sketch upload fails with Java error (___REMOVE___/bin/avrdude)!

Arduino Uno + KTY81/210 temperature sensor