Adobe Reader 9 overwrites shared review xml file on comment server

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operating system: windows xp
acrobat pro version: 8.1.2
adobe reader version: 9.0

steps reproduce bug:

1. initiate shared review via email using acrobat pro version 8.1.2.
2. reviewer uses adobe reader 9.0 join review , publishes comments without saving local copy.
3. same reviewer accesses same pdf attachment email make additional comments , clicks check new comments button , accepts changes.

results: reviewer's xml file on comment server gets overwritten new blank xml file, thereby deleting reviewer's previous comments.

expected results: published comments in xml file should preserved , new comments should added xml file.

this resulted in lost comments 1 of our reviewers because did not save local copy of pdf file after publishing first set of 30+ comments. when accessed file again invitation email , clicked check new comments, adobe reader 9 saw new overwritten comment file empty , therefore deleted of published comments.

thank - investigating.


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