Cannot Open Adobe Reader 9

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i have spent better part of 3 days trying follow threads fix problem. of suggestions invlove opening reader 9 , , that. using windows vista ( detest) , cannot open reader 9. window says "windows has detected internal error." no further instructions, no error number, no nothing.

i have gone adobe support site reader. tho registered application, did not locate pw. id e-mail when go "forgot pw" page, , enter id, says step one, page keeps saying id , pw not match, why @ page begin witrh. frustrating. @ proverbial "catch 22" situation , pulling hair out.

i cannot open e-mail attachment sent in adobe ( 95% of them are), cannot begin fix problem because cannot open reader 9 , cannot contact tech support because not allow me retrieve pw. help!!!!!!!!!!!

can check event viewer (applications) if can find more info on "internal error"?

what try in situation
*uninstall reader 9
*download , install reader 8.1.3 http://get.adobe.com/reader/otherversions/


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