Adobe 8.1.1 freezes, cannot uninstall

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when attempt view or download adobe document, computer freezes. first tried reinstall adobe 8.1.1 , got message version on computer not removed. tried uninstall adobe 8.1.1 using add/remove programs control panel , when clicked "remove" got following message:

"the patch package not opened. verify patch package exists , can access it, or contact application vendor verify valid windows installer patch package."

read other threads same error.


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