Adobe Reader 8.1.2 (admplugin.apl) crash when opening PDF files

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hi,

i did spend time today trying adobe reader 8.1.2 run on citrix access essential 2.0 server.

setup
-----

server os:
windows server 2003 sp2 - patched.

other software:
office 2003 standard, danish, sp3
symantec antivirus 10.1
adobe reader 8.1.2, danish

the installation clean (1 week old).

problem description:
when opening pdf files, adobe reader crashes before showing content pdf file. module crashing admplugin.apl.

work-arounds tried:
uninstalling , reinstalling adobe reader 8.1.2 (dk).
disabling antivirus (service stopped)
replacing admplugin.apl admplugin.apl adobe reader 8.0
uninstalling dk version , installing version.
adding user local administrators exclude permission related problems.
deleting adobe folders users profile application data\adobe\... , local settings\application data\adobe\...
turn dep off

solution:
finally gave , installed 7.0.9 (danish). works expected.

it seems problem known , few user has reported this. 1 adobe kb article mentions problem, , solution disable 3. party diagnostic/support tools provided dsl providers. definitively not issue in installation.

anybody adobe having input problem?

best regards denmark!

another suggestion: try removing plug-in.

aandi inston


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