Problem removing old versions with customization wizard 8
i'm trying deploy acrobat reader 8 our xp professional desktops via active directory software installation (windows server 2003 domain) i have obtained msi release of reader 8, customised using adobe customization wizard 8, , deployed through ad per adobe documentation. works expected new machines without previous release of reader installed. however desktops have reader 6 or 7 installed, end 2 versions installed side side (visible in add/remove programs). reader 8 works fine @ point. removing older version causes pdf file association reader 8 created broken, internet explorer browser plugin broken. reader 8 has reinstalled manually fix issue. i have read reader automatically removes old versions of when install new version. additionally, when customising msi, "remove previous version of reader" greyed out. appears installer not removing old versions. any ideas solution? thanks lot tom fanning from deploying_reader8.pdf > installer interactions earlier versions...